WHAT CAN WE DO AT YOUR FARM? We are well known for all activities being included for paying child visitors … they get a bucket of animal feed and can also take part in activities run by our staff through the day; a bumpy tractor trailer ride, stroke a bunny, chick chat, collect an egg to take home, pony sit-on and groom are alll included. We have 3 outdoor play areas as well, and plenty of animals to meet, stroke and feed. The activities run on rotation so whatever time you arrive, you won’t miss out. Included in the farm visit is our Creepy Critters Barn and the Falconry! Our Big Play Barn (huge soft play) ISN’T included in the Just Farm ticket but you can buy a combi-ticket which adds 2 hours indoor play to your farm ticket.
Please see the “Quick Links” below for further details about prices etc.
DO I NEED TO BOOK? Whilst booking is no longer compulsory, we do not guarantee entry at our busiest weekends and bank holidays without a booking.
Any special offers are “online booking only” so we advise booking for the best tickets and to check if there are offers on the day you are visiting. They will be clearly marked on the booking calendar.
We are generous with our refund/re-scheduling policy as long as we have a couple of hours notice via email or messenger, so please book with confidence knowing that if you are ill or have an issue at home we wil do our best to help.
SAFETY ON THE FARM: Please read our Safety at the Farm page for guidance about how to make your visit to the farm a safe and enjoyable experience.
QUICK LINKS: Lamb Feeding, Included Activities, Big Play Barn, Membership, Opening Times, Prices, Accessibility, Carers, Cancellations, Babies
OPENING TIMES: Please see our booking calendar for specific ticket times but generally …
Spring/Summer
9.30am – 5pm
(last entry 3.30pm)
CAFE: Open for drinks and cakes 10am-4pm, hot food 11am-2.30pm
Please note: the play barn has longer hours 9am-6.30pm so you can start or finish there with COMBI tickets.
LAMB FEEDING: Lamb feeding is seasonal and not a guaranteed activity as we only bottle feed orphan lambs and they can be poorly if overfed. It usually runs mid-February through to the end of April. It is a quick hold for each child (as we can’t overfeed the lambs). Feeding is now late morning and then mid-afternoon, approx.11am and 3pm. Please note this does change from time to time depending on the needs of the animals. From May through the rest of the summer, they are still a lot of fun but in a boisterous-pre-schooler manner. Bottle feeding is less frequent and may not always run!
INCLUDED ACTIVITIES: We are well known for our included activities: the tractor trailer ride, the sit-on-a-pony, the chick chat and collect and egg. These are available for every paying child on rotation through the day and we have a times-board just after entry to photo so you don’t miss anything, whatever time you arrive.
THE BIG PLAY BARN: We have a massive indoor play barn. It is possible to visit that separately without visiting the farm (see below for booking link); however many visitors like to buy a COMBI ticket which includes both the farm AND the play barn; these can be booked on the online booking for the FARM, giving a discount against booking both venues separately. Most combi tickets start with your farm visit, but look out for our PLAY FIRST combi where you start in the play barn … these are cheaper. COMBI tickets do sell out first, especially in winter months so book early! For just The BIG PLAY BARN, Click here to see their website and booking calendar.
MEMBERSHIP: While we don’t offer a membership for weekends and holidays, we do offer a school day member scheme where the play barn is free and the farm is much reduced. Click here to go to the play barn website for more info.
Prices:
Children: Just Farm £12.50 per child. This includes all farm activities … the sit-on the pony, chicken chat, egg collect, bunny stroking, tractor trailer ride and a bucket of animal feed.
Adults: Just Farm £12.50 per adult.
Babies: Just Farm Free below 12 months, unless you wish them to participate in farm activities. If you do, then please book them as a paying child.
Carers: We do offer a discount for adult carers of children and a separate scheme for care staff supporting a client. Click here for info.
COMBI tickets which include the play barn are currently only available at certain times on the calendar. It is a cheaper way of visiting both attractions compared to the separate ticket price. The standard COMBI price is £17.50 for children and £14.50 for adults; however there are some online discounts at certain times and it’s cheaper on a school day. See the booking calendar for what’s on offer on the day you wish to visit.
A small non-refundable transaction fee is also applied. All prices include VAT at 20%.
Accessibility:
Routes: we have generally very good accessibility to the whole farm and play barn general areas with just one ramp from the lower cafe terrace to the shop and farm entry. Wheelchair users may find the lower paddock walk and some parts of the play areas a little boggy after very wet area but most areas are flat and a hard-surface and mainly undercover.
Trained assistance dogs are welcome with the proviso that on the farm they will be assessed by the duty manager as to their suitability and advice given about potential hazards (as some farm animals will become aggressive should they feel under threat, especially should they be caring for their young). Should entry for the dog be not-permitted, due to it being a risk to you, the dog, our animals or other customers, then you will be offered the opportunity for a refund or to find some arrangement where a member of your group can remain with the dog outside of the animal area. The duty manager’s decision will be final and will be based on their judgement about the dog and it’s handlers’ ability to remain safe in the farm area.
Specific Requirements: we welcome many visitors with needs that may require more attention from our staff. Generally, we do not need any notice of your visit and we welcome all visitors regardless of need or ability. However, should your child (or client) have specific difficulties that you would like our staff to be aware of so that they can respond appropriately should you need their support, then please discuss this at the point of entry.
Carers:
Please note: depending on the type of carer the approach to gaining the discount is different.
FAMILY CARERS: If you are the at-home-carer for a child who is in receipt of DLA then you can use the online booking and pay a special carer rate that is typically £5 less than standard adult entry (note for special offers or events the discount may vary). This discount is not available for all carers; it is for one adult accompanying a child with disability. Please have a copy of your DLA letter dated within 12 months of your attendance as this needs to be shown at front desk when picking up your tickets.
EMPLOYED CARERS: If you are a representative of a care organisation and, as part of your work, are accompanying a client on their visit to us, then we offer free care/social worker entry with your staff badge, should your organisation have pre-registered with us. Front desk staff are not authorised to admit free entry unless a) your organisation is pre-registered with us AND b) you have a badge/pass. To pre-register, please use our contact form with details of your organisation and a contact name for the organisation should we need to contact them. We will reply to confirm that you are on registered on our list; this is a once only process.
Cancellation Policy:
We are generous with our rescheduling and cancelling policy although it remains at management’s discretion. Please help us by giving at least 2 hours notice by email only. We are an all-weather attraction and cannot refund or reschedule due to wet weather but are happy to help out if you are prevented from using your tickets due to illness or accident. Please see the time guidance below for cancellations being accepted.
We DO NOT refund if you do not turn up and THEN contact us later as we have lost all opportunity to sell that ticket to someone else.
We DO NOT accept telephone requests for cancellations. Please don’t leave an answer-machine message; you need to email or message us.
Less than 2 hours before booking or no-show: we do not accept cancellations or part-cancellations (e.g some of your booking not attending) as we cannot sell your space in that time. We are unable to refund your money in this situation, nor offer you another visit … so if you wish to request a discretionary cancellation and refund you MUST give more than 2 hours notice.
We charge £2 to cancel due to a transaction charge that is lost to the payment handler. It is free to reschedule once but subsequent reschedules may be subject to a £2 admin charge.
Babies: We charge normal child entry from 12 months. Under 1s come in free for a look around the animals (activities are not offered to non-paying babies). Some parents STILL opt to pay for their under 12 months child as they wish them to have the bucket of animal feed, pony-sit-on, hunt-for-an-egg, etc. If you wish to do this then please add them AS A CHILD to the booking rather than booking them as a baby. If in doubt, please leave the baby off the booking and discuss the options with front desk on arrival.
The Children's Farm 